HUMBERSIDE Airport has vowed to "double" its efforts to provide the best customer service in the country.
Staff at the terminal are celebrating after being named Britain's second-best airport this year in a survey by Which? magazine, beating competition from the likes of Manchester and Leeds Bradford.
Now, the airport is looking at ways in which to secure top spot in next year's survey.
Paul Litten, Humberside Airport's commercial director, said: "Flying locally attracts many people to Humberside Airport, and this latest ranking clearly highlights what people value from their Humberside experience.
"There are more than two million people that live within an hour's drive of Humberside and the airport's convenience takes the stress out of travelling to airports further afield and outside the region.
"Next year, we will be redoubling our efforts to try to ensure we make the top spot, as customer service is key."
In a poll of 11,537 passengers, Humberside scored 81 per cent in an assessment of 10 separate areas.
These included the speed of check-in, airport security, passport control, information and navigation, airport design.
Other categories were airport environment, food outlets, shops, toilets, and facilities.
The bar and restaurant facilities in the terminal have recently been refurbished and new passenger seating has been installed.
Which? executive director Richard Lloyd said: "Our research shows a jumbo jet-sized gap in the performance of UK airports, with smaller terminals generally performing better.
"It is clear some of our major airports have some work to do if they are to keep more of their passengers satisfied."
The top spot went to Southend Airport, which scored 84 per cent.